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PolishTrains: safe and comfy travels across Poland
Traveling by train should be a stress-free and pleasant experience. PolishTrains makes it possible. We offer exceptional customer service, a wide selection of carriers and a user-friendly interface that makes purchasing train tickets a breeze.
At PolishTrains, we understand that planning a trip and finding the right ticket can sometimes be a complex process, with questions or issues that require a personal touch. That's why we've made it a priority to offer our customers the reassurance of speaking with a live representative whenever they need assistance.
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Polish and foreign train carriers in one place
You no longer have to search multiple websites to find the perfect train connection. Thanks to PolishTrains, all travel needs are combined into one convenient service. We combine tickets from both Polish and international carriers. From domestic trips with Intercity and PolRegio to international trips through Germany, Switzerland, the Netherlands, Belgium and France.
Our platform simplifies the booking process, saving you time and effort. Enter the place of departure and arrival, and the system will display the best travel options, combining offers from various carriers, along with optimal transfers.
Domestic railway connection - cheap train tickets in Poland:
Where can you travel by train from Poland?
PolishTrains: the exceptional customer service at your fingertips
In an increasingly automated world, the human element is more valuable than ever. At PolishTrains, we're committed to delivering not just a seamless online booking experience, but also the personal attention and support you deserve. Because when it comes to something as important as getting you to your destination, we believe that real people make all the difference.
Real human customer service
Our customer service is second to none. Available every day until 11 p.m., Monday to Sunday, our dedicated Customer Service team is always ready to help. Whether you have a problem with your journey or simply need more information about your train connection, our customer support is here to help you quickly and efficiently. We make every effort to make your trip as smooth as possible.
Choose PolishTrains for all your travel needs and enjoy the best selection of trains and customer service.
How to deal with the unexpected change of plans?
Our flexible booking policies make it simple to adjust your train reservations. Quickly exchange tickets or request refunds through your online account. The process is hassle-free - just log in, select your ticket, and follow the intuitive steps.
With no complicated forms, you can book with confidence, knowing you can easily adapt your travel plans in Poland. Whether you need to modify your itinerary or cancel your trip, our flexible policies have you covered.
How to get an invoice for a purchased train ticket on PolishTrains?
Have you bought a train ticket but needed an invoice and forgot to select this option? All issues related to invoices are professionally handled by our Customer Service Department. We are ready to help and answer all your questions from Monday to Sunday, providing you with the support you need throughout the week.
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Quick and easy ticket purchase on PolishTrains
At PolishTrains, we focus on ease of use. Train tickets can be purchased in a few clicks, without the need to create an account or register. You can choose whether you want to receive your ticket via SMS or e-mail - whichever is most convenient for you. If you bought a ticket via the application, it is automatically saved in your account.
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How to return or exchange tickets on PolishTrains?
Wondering how to return a train ticket? You can easily do this via the website using the ticket return and exchange form. The same option is available in our app, where you can return your ticket in just a few clicks.
We also offer the opportunity to exchange your train ticket up to 30 minutes before departure. Our goal is to make these processes as smooth as possible by enabling you to use easy-to-use tools.
Refunds & exchangeDidn't get a ticket?
Online services can sometimes present challenges such as a missing email/SMS with a purchased ticket or difficulty with opening a ticket. In such cases, write or call us and our specialists will be happy to help you as quickly as possible. We are committed to resolving any issues quickly and efficiently, ensuring your travel plans remain intact.
How to contact PolishTrains?
If you prefer to talk by phone, call our free hotline at +48 12 345 16 61. Customers who prefer another form of contact can write to us at: contact@polishtrains.eu
We strive to respond as quickly as possible, ensuring your questions are answered and your needs are met promptly.
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Warsaw
Warsaw is a city with a rich history, diverse culture and unique places that attract millions of tourists from all over the world every year. Known for its monuments, fascinating museums and vibrant cultural life. Warsaw is a place that every traveler should visit. If you are planning a train trip to Warsaw, check out our guide to learn about the most interesting places to visit and get some practical tips.
Warsaw, the resilient capital of Poland, is a city that has risen from the ashes of its tumultuous past to become a dynamic and captivating destination. Once reduced to rubble during World War II, Warsaw has meticulously rebuilt its historic center, restoring its charming Old Town to its former glory.
Visitors can stroll through the lively market square, admire the Gothic architecture of St. John's Cathedral, and soak in the vibrant atmosphere of this restored historic district.
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Berlin
Berlin, the capital of Germany, is one of the most exciting cities in Europe. Every corner of Berlin hides fascinating attractions, and traveling by train not only provides comfort, but also allows you to enjoy picturesque views during the journey. So how can you organize a train trip to this lively city full of contrasts?
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Krakow
Krakow is one of the most beautiful cities in Poland, which attracts millions of tourists every year from various corners of the country and the world. Its rich history, deep culture and unique attractions make it a place with great potential for many travelers.
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Budapest
Straddling the majestic Danube River, Budapest is the vibrant capital of Hungary and a true gem of Central Europe.
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Wroclaw
Wrocław, a city with over a thousand years of history, rich culture and extraordinary charm, is one of the most fascinating points on the map of Poland. Known as the "Venice of the North" for its extensive network of bridges and canals, Wroclaw boasts a captivating Old Town that blends medieval, Renaissance and Baroque architectural styles.
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Bratislava
Bratislava is another European city worth adding to your list of places to visit. The capital of Slovakia has an extremely rich history and offers charming monuments and an interesting history. There are many places worth visiting here that attract tourists from all over the world. If you are planning a train trip to Bratislava, here is a list of practical tips and the most interesting attractions that you should include in your plan.
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Katowice
Katowice, the capital of Silesia, is a city with a fascinating history, rich cultural heritage and countless attractions for tourists. Known for its industrial heritage and modern investments, Katowice is a place worth visiting. If you are planning a train trip to Katowice, check out our guide to learn about the most interesting places to visit and some practical tips.
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Poznan
Poznań, a city with a long history, cultural heritage and unique atmosphere, attracts tourists from all over the world. Known for its monuments, charming streets and pulsating cultural life. Poznań is a place where modernity clearly meets tradition, which makes it even more worth visiting. If you're planning a train trip to Poznań, read our guide to find out how to make the most of your time and discover the most interesting attractions.
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Munich
Munich is the capital of Bavaria, one of the largest and wealthiest federal states in Germany. This city impresses with its historical architecture, which is harmoniously combined with modern buildings and infrastructure.
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Gdansk
One of the places definitely worth visiting is Gdansk. This Baltic city delights with not only beautiful landscapes but also a rich history, exceptional architectural monuments, and a vibrant cultural life, all of which together create a unique atmosphere.
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Prague
Prague, the capital of the Czech Republic, is a city with a rich history, architectural heritage and magical atmosphere. Known primarily for its beautiful monuments, culture and characteristic bridges. Prague attracts thousands of tourists from all over the world every year. If you are planning a train trip to Prague, you must know the list of practical tips and the most interesting attractions that we have prepared for you.
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Vienna
Vienna, the capital of Austria, is a city rich in history, artistic heritage and countless cultural attractions. It is known primarily for its beautiful monuments, exquisite cuisine and unique artistic atmosphere. Vienna attracts millions of tourists from all over the world every year. If you are planning a train trip to Vienna, you must read the list of practical tips and the most interesting attractions that we have prepared for you.