Why PolishTrains.eu? Discover our advantages

Published: 2020/03/13

Category: About us

Rail…..for clients! Train tickets online purchase and booking

The increasing mobility as well as the increasing train passenger awareness challenge us with new client service tasks. Passengers accustomed to European quality and modern solutions granted by the abroad train travels, expect them in Poland as well, when purchasing train tickets and deciding on modern Intercity or Pendolino fast trains travels. The answer for these is PolishTrains.eu, where a passenger and the service quality – always come first.

Train tickets

Acquire your ticket at home

The PolishTrains.eu allows you to purchase European carriers train tickets as well as the PKP (Polish Railways) train tickets online. The online train ticket purchase is extremely convenient and help you to save the queue time at the railway station. How to purchase PKP online ticket? Start with typing three initial letters of the chosen city, choose your destination and click on SEARCH. The process itself is extremely intuitive. Fill in passenger details, choose the payment form and confirm your payment. Then, you will receive your email or text message directly to your phone.

Interciity tickets

The direct connections only

To save our clients time we offer only the direct connections. This way we guarantee quick and convenient train ticket purchase online and pure pleasure of train travel without changes. The density of railway network both in Poland and Europe allows for direct travels that will take you from one city centre to the other, leaving traffic jams behind and saving time for parking lot pursuit.

The on train seat selection

When purchasing the online ticket you you may decide on your seat number. The graphical wagon scheme lets you choose your seat as early as the booking stage on the PKP Intercity trains. The Pendolino trains as well as other Intercity trains seat scheme is due to the higher train ride standard of those trains and granting the highest travel quality the possible.

Train to Krakowa

Pay how you wish and when you wish!

For the convenience of our customers, we offer different payment methods for the train ticket bought online. Have you ever wondered how to pay for the PKP ticket online? It is simple! During the booking process choose the most convenient payment form. It is possible to pay for the PKP train tickets in the following way: by credit card, fast online transfer and BLIK app payment. The same payment gates allow you to pay for the foreign carriers train tickets, what’s more they are always in Euro currency!

The PKP ticket in your mobile

Mobility is elemental in PolishTrains.eu. Therefore we send the purchased ticket directly to your email or mobile phone as the text message! During your journey you may display your ticket in your smartphone or other mobile device. As far as the foreign etickets are standard, now you may have your PKP ticket in your mobile device to travel freely without having to queue and worry about printing! Above all that the PDF file ticket is always with you, which is convenient during the ticket check as well as simple booking management.

Pendolino to Warsaw

After-sales service

Our client may advantage from our support after purchase. Simple and convenient ticket refund and replacement for the PKP Intercity, Pendolino and TLK trains require to fill in the online form. In case of the foreign refund and replacement of the tickets contact the Customer Service, working 7 days in week for your convenience! However, what if I did not report the return, and did not use my ticket or the ride was not attributable to the fault of the carrier? No worries! On behalf of our clients we make a complaint with carriers and we fully supervise their process until the money is back in your account!

The Client Panel – Manage your booking yourself!

However, id you like to manage your business yourself, benefit from the Client Zone! What benefits come from signing in the PolishTrains.eu account? Most of all, convenient all ticket excess in one place. The Client Panel allows you to access the recent bookings, to refund them automatically and PKP train tickets replacement as well as the archive tickets booked earlier. More, thanks to the passenger and payer profiles you will save your booking time considerably!

Search for a train

From

No connection from the selected city. Change the place of departure.

Change the departure or arrival station.

No connection to the selected city. Change the place of arrival.

Departing

Return +

Return date cannot be earlier than departure date.

Passengers / Discounts

1 passenger

Choose
Select at least one passenger.

Select the child's age.

Also choose another type of passenger.
Infants can not travel alone.

A single ticket can be issued for up to 6 passengers . For larger groups, we recommend dividing them into two or more tickets or in the case of groups of at least 11 people choosing a group ticket

Change the number of passengers. It cannot be greater than 5 in Europe.

The selected tariff is valid only for trains within Poland. For the student, select the tariff "Children/Teenagers" (4-23 years) or Normal tariff

The selected tariff is valid only for trains within Poland.For the PhD student, select the Normal tariff

The selected tariff is valid only for trains within Poland. For a disabled traveler, choose one of the following tariffs by choosing the age of "Normal Tariff" (24-60 years), "Children/Teenagers" (4-23 years), "Children under 4" (0-3 years), respectively or "Senior" (60+ years)

The selected tariff is valid only for trains within Poland. For a disabled's guardians, choose one of the following tariffs by choosing the age of "Normal Tariff" (24-60 years), "Children/Teenagers" (4-23 years), "Children under 4" (0-3 years), respectively or "Senior" (60+ years)

Change the number of passengers. To take advantage of the Family Ticket offer, choose between 2 and 5 passengers, including one child under 16 years of age. If the child does not have a student ticket needed to choose a discount fare, please choose an adult fare.

Change the number of passengers. To take advantage of the Large Family Card offer, a minimum of 2 people with a Large Family Card offer must be present during the journey.

For one ticket, you can choose up to 3 different discounts.

For a family ticket, you can choose up to 2 different discounts.

The number of passengers must be the same.

Change the date. The purchase of a ticket under the discount "Cheaper with Closest" is possible at least 7 days before departure.

Change the number of people. To take advantage of the offer "Cheaper with Closest", select from 2 to 6 people.

In the case of the "Cheaper with Closest" promotion, you can choose up to 3 types of discounts.

Change the number of people. To take advantage of the "A war veteran`s guide of the severely disabled person" discount, select an additional discounted ticket: "War or army-disabled men" or "Combatants"

Change the number of people. To take advantage of the "Guide / Guardian of a person with an inability to independent existence" discount, select an additional ticket with a discount: "Blind victims of war activites (civilians)", "Blind capable of independent existence", "Persons with an inability to independent existence "or" Blind people with an inability to independent existence "

Children under the age of 12 cannot travel alone. Select at least 1 adult with a regular ticket.
Normal fares

Travelers without upgrades

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1

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Child / Youth

DISCOUNT 37% Children and youth aged 4 to 24 with a Polish school ID Read more

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- For a concessionary fare for children and young people, a document confirming entitlement to a discount is required - Polish school ID
- Adolescents and children over 7 years of age who do not have an appropriate document during travel must travel with a standard adult ticket
- Discounts for children and adolescents on express trains (EIC, EC, and EIP) are valid only in second class (II)
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Students

DISCOUNT 51%Students up to the age of 26 with a Polish student card or international ISIC student card, together with a document confirming the right to permanent residence in Poland Read more

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0

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For a concessionary fare for students, a document confirming entitlement to a discount is required:
- Polish citizens - student ID issued by a Polish university, together with a personal ID or other document confirming their age
- UE citizens - a student card issued by a Polish university or an ISIC international student card, together with a document confirming the right of permanent residence in Poland and a personal ID card.
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Seniors

DISCOUNT 30% Seniors over 60 years old Read more

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0

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The system may allocate a more advantageous offer if available at the time of booking

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Children up to 4 years old

DISCOUNT 100% Infants and children up to 4 years of age Read more

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- Maximum of three tickets per transaction.
- The seat for a ticket with this discount is automatically allocated in the vicinity of the previously purchased basic ticket. Reservations cannot be made if there is no space available nearby.
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Normal fares

Travelers without discounts

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1

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Child / Youth

Children and teenagers up to 25 years old

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Add new discount
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Big Family - valid for all types of trains
The presence of at least 2 passengers is required. Each passenger needs to show their own Large Family Card during the ticket inspection. The "Large Family Card" discount is combinable with other legal benefits.
Cheaper with Closest - valid on Intercity and TLK trains
To take advantage of the discount, 2 to 6 people should be present during the trip. The "Cheaper with Family" offer can be combined with 33%, 37%, 51%, 78%, 95% or 100% discounts.
Family Ticket - valid on EIP (Pendolino) and EIC trains
There should be from 2 to 5 travelers, including one child under the age of 16, in order to apply the discount. The "Family Ticket" offer cannot be combined with other statutory discounts.
Done

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